Prog wrote:Send me screen with error and dialog on email.

What email to send screen capture to ?

You must enter same data in activation dialog on second PC.


I try this with the "Register" option and it fail, it says details already registered ??

Do I use the "Register" option or do I use the "Update" option to activate on my 2nd PC ?


The activation server page does not say what option to ...

Hi,

I have a licence for ProgDVB Pro v6 and I want to install and activate on a 2nd computer. How do I do this ?


Thx

There is no crash log option for Pro version of v6.51.07, how to get crash log report?

Always crash when stop PID Recorder, no crash log, how to get help for this Pro version?

I don't have that option, I am using ProgDVB v6.51.07 and do not want to use later versions than 6.61 as I want to use old engine 4

What to do now, I need support, paid for this software and it do not work OK.

Hi,

ProgDVB Pro 6.51 keeps crashing when I stop the PID recorder.

Where do I find crash logs on my computer and where do I send copies of the crash logs to get problem resolved?

Prog wrote:this is not typical problem. Please send me logs after crash.

Where do I find the crash logs and what email do I send them to?

Hi,

I have a registered version of ProgDVB Pro 6.51.07

Every time I use PID Recorder it records OK but as soon as I click the "Stop" record button ProgDVB crashes, this happens every time.

How to fix this, what to do?

Thank you for the help, I now have it activated.

How many computers does the licence let me use, can I install on laptop and desktop computers with one licence key?

Hello,

I have purchased a serial number for ProgDVB Pro v6 using the Digital River site but when I try to enter the key it says it is invalid.

What do I do to get the ProgDVB Pro activated ????

Prog wrote:Please test last test version of ProgDVB for TS recorder + crypted channels.

What version number is it and is it available in both the Standard version and the Pro version?

Edit->Undelete?

Yes, that would restore the original channel, but if some of the parameters had changed such as 420 to 422 or PID's it would be restoring the old settings.

The correct solution would be to resolve this issue as to why it does not save the channel rather than use the undelete ...

Hi,

Using ProgDVB 6.6.1 (Std version), if I delete a channel from the channel list by right clicking the channel name and selecting delete then it deletes OK. However, if I manually re-scan for the channel it will find it but does not save it in the channel list?

Is this normal?

Can the Service menu option of "PID Recorder" that allows recording of encrypted channel TS files be restored. I think it was removed after version 6.61 ?

Hi,

If I purchase a ProgDVB Pro key for v6 and then later upgrade my motherboard or change the HDD will the key work OK on a different motherboard or different HDD or will I need a new key?

Also, can I use the key on more than one computer at the same time ?