Page 1 of 1

ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Thu Jan 25, 2018 2:18 am
by Tishri
Hi,

We noticed that progtv has issues when you press channel up or down fast. When error occurs the channel that is being displayed is incorrect and keeps on pixelating or pixelated. A specific channel that is being shown is not anymore correct if we switch fast enough from one channel to the next.

We check the Switch Hub IGMP and seems to be working well. Kindly check if it was able to send IGMP leave messages successfully during fast channel switching. It seems that the Switch Hub wasn't able to receive the IGMP leave messages during this kind of event.

Attached log files for your analysis.
prev4.rar
(42.79 KiB) Downloaded 109 times
prev3.rar
(33.47 KiB) Downloaded 116 times
prev2.rar
(118.03 KiB) Downloaded 122 times
Thanks,
TISHRI

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Thu Jan 25, 2018 5:38 am
by Prog
Of course ProgDVB/ProgTV leave message after channel. I check this many times. May be too fast for your hardware/provider? In logs 200ms between drop and add commands.

I am recommend try other playback mode. Fast switches is crash test for any player.

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Fri Jan 26, 2018 11:54 am
by Tishri
Hi,

I suggest the application to not switch too fast to prevent hang-up. The software should be able monitor the number of currently opened streams or playing videos. If the applications detects that it wasn't able to release the last video, it should delay opening the next channel for around 300 ms or even more.

This is just a suggestion to improve your software. We are worried that if the program has so many bugs, the IPTV client will not like it. The application should not exit or hang-up if possible. ProgTV is currently being tested for bugs before they can finally make the recommendation to the admin.

By the way, regarding the customization, yesterday and today is weekend and no work. I cannot confirm in the office yet.

Thanks,
TISHRI

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Fri Jan 26, 2018 12:01 pm
by Prog
I can add delay special for you server.

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Tue Feb 13, 2018 8:26 pm
by lenifloww
I have the same problem!!

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Tue Feb 13, 2018 8:48 pm
by Prog
Same in last version?

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Tue Feb 13, 2018 9:02 pm
by lenifloww
In ProgTV Beta 2.51.2

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Wed Feb 14, 2018 2:26 am
by lenifloww
Both doing the same problem ProgTV 2.37.5.0 and ProgTV Beta 2.51.2

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Wed Feb 14, 2018 7:00 am
by Prog
Are you sure about multicast? What links format?

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Wed Feb 14, 2018 7:20 am
by lenifloww
the service that I use Is 'NitroTV' and load the channels in the xtreamcodes option.

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Wed Feb 14, 2018 7:23 am
by Prog
It is different case.

Re: ProgTV stops working properly after fast channel navigation or channel up/down

Posted: Wed Feb 14, 2018 10:16 am
by lenifloww
Why?