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0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Fri Feb 28, 2025 3:27 pm
by tbelbek
Hello,
I am using the latest version of professional. I also tried 7.65.2 and 1, also the prerelease version. Tried updating and changing the versions of the GPU driver. The program crashes after I start 3 or more recordings on iptv, randomly but pretty soon after the last recording. Logs are attached.
Here is the error on event viewer;
Code: Select all
Log Name: Application
Source: Application Error
Date: 2025-02-28 18:08:46
Event ID: 1000
Task Category: Application Crash Event
Level: Error
Keywords:
User: ADMINIS-84LL7S2\hasan
Computer: ADMINIS-84LL7S2
Description:
Faulting application name: ProgDvbNet.exe, version: 7.65.1.0, timestamp: 0x67aecc4a
Faulting module name: ntdll.dll, version: 10.0.22621.4974, timestamp: 0x36d7bcf8
Exception code: 0xc0000374
Error offset 0x000000000010cba9
Faulting process id: 0x0xB04
Application start time: 0x0x1DB89F23F7CFADD
Faulting application path: C:\Program Files\ProgDVB x64 Professional\ProgDvbNet.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report id: f7c9a9d1-199d-4187-aeff-3426f284c2a4
Faulting package full name:
Application id associated with the faulting package:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000000</Keywords>
<TimeCreated SystemTime="2025-02-28T15:08:46.7713717Z" />
<EventRecordID>5863</EventRecordID>
<Correlation />
<Execution ProcessID="11156" ThreadID="7976" />
<Channel>Application</Channel>
<Computer>ADMINIS-84LL7S2</Computer>
<Security UserID="S-1-5-21-794922054-463556279-2007011979-1003" />
</System>
<EventData>
<Data Name="AppName">ProgDvbNet.exe</Data>
<Data Name="AppVersion">7.65.1.0</Data>
<Data Name="AppTimeStamp">67aecc4a</Data>
<Data Name="ModuleName">ntdll.dll</Data>
<Data Name="ModuleVersion">10.0.22621.4974</Data>
<Data Name="ModuleTimeStamp">36d7bcf8</Data>
<Data Name="ExceptionCode">c0000374</Data>
<Data Name="FaultingOffset">000000000010cba9</Data>
<Data Name="ProcessId">0xb04</Data>
<Data Name="ProcessCreationTime">0x1db89f23f7cfadd</Data>
<Data Name="AppPath">C:\Program Files\ProgDVB x64 Professional\ProgDvbNet.exe</Data>
<Data Name="ModulePath">C:\windows\SYSTEM32\ntdll.dll</Data>
<Data Name="IntegratorReportId">f7c9a9d1-199d-4187-aeff-3426f284c2a4</Data>
<Data Name="PackageFullName">
</data>
<Data Name="PackageRelativeAppId">
</data>
</EventData>
</Event>
Does anyone have any idea to solve this? Thanks in advance!
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Fri Feb 28, 2025 4:16 pm
by Prog
I check. Do you use record in backgroud or like pip channel?
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Fri Feb 28, 2025 5:53 pm
by tbelbek
Well, nothing specific. Opening the UI and starting record, then selecting another channel and starting another record. I guess this is the default behavior for multiple recording. The older recordings are being opened in pip on bottom right.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Fri Feb 28, 2025 6:14 pm
by Prog
OK. I check that. But recommend use background record. For example video card support only 1-2-4 channels in same time.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Fri Feb 28, 2025 6:39 pm
by tbelbek
I will try that. But how exactly I can do it? Is there any to do or documentation might also be helpful
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Sat Mar 01, 2025 5:53 am
by Prog
In context menu of channel.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Sat Mar 01, 2025 8:35 am
by tbelbek
Alright, thanks. It also would be good if you notify me if you find anything about the error. I will try to use the background recording in that meantime.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Tue Mar 11, 2025 11:42 am
by tbelbek
Hello again,
I tried background recording for some time, but the same problem is happening. This also happens when I try renderless mode or background recording. The windbg logs are in the attachment.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Wed Mar 12, 2025 5:23 am
by Prog
One idea. Try disable "refresh ..." in Options->Network
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Sun Apr 06, 2025 12:38 pm
by quack
Hi,
I have a problem that seems relatively similar except I have the error immediately on startup, so I can't launch the application.
Everything works fine until version ProgDVB7.65.4Pro, problems appeared in version ProgDVB7.65.6Pro and is still present in latest version ProgDVB7.66.0Pro.
I'm also using IPTV.
Here is the log from event viewer (2 entries):
Code: Select all
Nom de l'application défaillante : ProgDvbNet.exe, version : 7.65.6.0, horodatage : 0x67cbfaac
Nom du module défaillant : unknown, version : 0.0.0.0, horodatage : 0x00000000
Exception code: 0xc0000005
Fault offset: 0xa253ae72
Identifiant du processus défaillant : 0x985C
Heure de début de l'application défaillante : 0x1DBA6EFB114F7A9
Chemin de l'application défaillante : C:\Program Files (x86)\ProgDVB Professional\ProgDvbNet.exe
Chemin du module défaillant : unknown
ID du rapport : d65b1a0a-eedb-4b0a-9857-ffa5a8af80f6
Nom complet du package défaillant :
Package défaillant – ID d'application relatif :
Code: Select all
Détecteur d'erreurs 1758925407253441979, type 5
Nom d’événement : BEX
Réponse : Non disponible
ID de CAB : 0
Signature du problème :
P1 : ProgDvbNet.exe
P2 : 7.65.6.0
P3 : 67cbfaac
P4 : StackHash_2beb
P5 : 0.0.0.0
P6 : 00000000
P7 : PCH_F6_FROM_ntdll+0x00079A8C
P8 : c0000005
P9 : 00000008
P10 :
Fichiers joints :
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.16dbeb18-3f6f-47ce-88c8-cccec78c15c2.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b2d5d069-98c0-4bee-ad0d-85d7fa53d758.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.42da7e34-bdea-484d-98f2-9c4e7c921f0a.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d430095d-27ea-405c-903c-381a806db5b9.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b09b3290-ff99-402f-8b9f-2670c9176d63.tmp.xml
Ces fichiers sont peut-être disponibles ici :
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ProgDvbNet.exe_a4f559595ece36a864ad4576f8bed1ee0c5934f_84f64ad4_68b9089c-63d4-4909-94fa-ea4a550681ea
Symbole d’analyse :
Nouvelle recherche de la solution : 0
ID de rapport : d65b1a0a-eedb-4b0a-9857-ffa5a8af80f6
Statut du rapport : 268435456
Récipient avec hachage : 773a160682a04e7b2868f556b5c02dbb
GUID CAB :0
This is really annoying because I cannot update after the working version 7.65.4
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Sun Apr 06, 2025 2:44 pm
by Prog
Do you have same crash in x64? In free version?
ps: You can install to other folder for test.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Sun Apr 06, 2025 4:42 pm
by quack
I cannot use x64 version because of a 32 bit plugin
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Mon Apr 07, 2025 5:27 am
by Prog
btw, do you have message box when ProgDVB crash? Any more information in this dialog? I am very need stack of crash.
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Mon Apr 07, 2025 9:37 am
by Prog
Do use some addition settings in ProgDVB->TV sources? I am still not can repeat crash
Re: 0xc0000005 and 0xc0000374 errors with the latest version of the ProgDVB with IPTV
Posted: Mon Apr 07, 2025 6:28 pm
by quack
btw, do you have message box when ProgDVB crash? Any more information in this dialog? I am very need stack of crash.
no message box at all, program just closes itself after 3 or 4 seconds.
Do use some addition settings in ProgDVB->TV sources? I am still not can repeat crash
I only have one source which is "DVB Over IP". This source points to a local M3u playlist containing all channels, with the following format:
Code: Select all
#EXTM3U
#EXTINF:-1 ,ECHOUROUK TV SD
udp://@232.0.1.229:8200
#EXTINF:-1 ,ATV EUROPE
udp://@232.0.2.235:8200
#EXTINF:-1 ,BEST OF SHOPPING
udp://@232.0.2.237:8200