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Problem with registration

Posted: Mon Jul 14, 2008 7:56 pm
by oldgit1943
Hi, I am new here, and although I have used Prog DVB with great success since it first appeared, I have now decided to upgrade to the Pro version, as I have a new Skystar2HD card. I did all the good things to buy it, received my key, downloaded the app, and went to "help" and copied and pasted the key into the box. Now when I start, I get a small window which says "The application is registered to (me),I click OK and a new window opens saying
"License locked to different machine" I enter the key again, and get into a loop of entering the key, and can get no further. I have uninstalled all versions of Prog, have cleaned the registry, reinstalled, and even downloaded a new version, but still get the same results.
Could somebody please help, and point me in the right direction?
Thanks in advance.
Richard.
Edit.......Sorry I see this subject was recently asked about. I have mailed support, perhaps Prog could please mail me also Thanks!

.

Posted: Tue Jul 15, 2008 6:12 am
by Prog
Please send me that on email.

Posted: Tue Jul 15, 2008 8:34 am
by oldgit1943
Hi Prog, That fixed it! Thanks for coming back so quickly!
Cheers,
Richard.

Posted: Tue Jul 15, 2008 6:18 pm
by brentb636
I have the identical problem. What do you want me to send you by email ?

Brent

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Posted: Tue Jul 15, 2008 6:19 pm
by Prog
Any information about problem.

Posted: Tue Jul 15, 2008 6:30 pm
by brentb636
PM sent, can't figure out how to email you ! :)

Posted: Tue Jul 15, 2008 7:25 pm
by SiLencer
look at the bottom of this page ...

Posted: Sun Oct 26, 2008 6:58 pm
by sarge
Ihave the same Problem.
My ProgDVB Pro says "Success - Please restart ProgDVB".
After Restarting ProgDVB, i´ve to put in the Key again.
Then it Says "success - Please restart ProgDVB".
and so on, its an infinite loop.
Can anyone please send me Correction per Mail.

Thanks, Sarge

Same Problem

Posted: Tue Jan 27, 2009 7:25 pm
by entombed
Hi,

since i updated to the current version (6.03.04) i have the same problem... after starting program there's a popup with: "This application has been registered to 'My Name'." After clicking "ok" comes a popup where i can fill in the key. After having done this nothing happens...

If i start the program again same procedure as above mentioned.

I tried this procedere with the "old" key and a new one (which i asked for today).

Any hints?

.

Posted: Tue Jan 27, 2009 7:43 pm
by Prog
Do you have same hardware ID every time?

Posted: Wed Jan 28, 2009 6:30 am
by entombed
Yes, always the same ID. I changed anything (all the same... tv-card, XP Prof., drivers - no change at all).

.

Posted: Wed Jan 28, 2009 5:35 pm
by Prog
Please mail me direct if you still have problem.