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64 bit prog won't allow hardware id or key

Posted: Mon Dec 27, 2010 11:11 am
by somethingelse-uk
Hi all

I have prog dvb 64bit

I had the trial, when it expired i paid for it

i cant enter the full prog, just a small popup asking for the key
i entered the 64bit key based on my hardware but it says its wrong

the 64bit Hardware fingerprint is only 8 letters and numbers , the 32 bit one is 32 letters and numbers

Ive turned off anti virus and uac, Ive also installed to a new drive and folder

but it still says its wrong (the key is not valid)

Hope someone can help

thanks Karl

Re: 64 bit prog won't allow hardware id or key

Posted: Sun Jan 23, 2011 6:03 pm
by Damastzener
I have the same problem!!!

I just updated the activation key... nothing... everytime the same error message:

The name/key you entered does not appear to be valid. Please try again.

:(

who could help???

thx
Francis

Re: 64 bit prog won't allow hardware id or key

Posted: Sun Jan 23, 2011 6:09 pm
by Prog
Please enter email in place of user name.

Re: 64 bit prog won't allow hardware id or key

Posted: Sun Jan 23, 2011 6:23 pm
by Damastzener
i tried, but the same problem...

Re: 64 bit prog won't allow hardware id or key

Posted: Mon Jan 24, 2011 6:55 am
by Prog
Please mail me direct. I try help you.