Page 1 of 1

Where To Find Crash Logs & Who To Send To ?

Posted: Sat Aug 02, 2014 9:58 am
by Rubber Fánny
Hi,

ProgDVB Pro 6.51 keeps crashing when I stop the PID recorder.

Where do I find crash logs on my computer and where do I send copies of the crash logs to get problem resolved?

Re: Where To Find Crash Logs & Who To Send To ?

Posted: Sat Aug 02, 2014 10:48 am
by Diefenthal
Rubber Fánny wrote:Hi,

ProgDVB Pro 6.51 keeps crashing when I stop the PID recorder.

Where do I find crash logs on my computer and where do I send copies of the crash logs to get problem resolved?
you must enable in the Settings -> Debug & Repair that you allows creation of logs files
Unbenannt.PNG
if you have set this can the log files found under C:\ProgramData\ProgDVB\Logs

Re: Where To Find Crash Logs & Who To Send To ?

Posted: Sat Aug 02, 2014 2:17 pm
by Rubber Fánny
I don't have that option, I am using ProgDVB v6.51.07 and do not want to use later versions than 6.61 as I want to use old engine 4

What to do now, I need support, paid for this software and it do not work OK.