Activation prompt yet I'm a paid user

I've emailed support but have had no response for 2 days. On and off for the last few weeks I'd get the activation prompt so I'd ask for the code to be emailed to me and enter it. Not sure if that solved the problem or if it's just a back end problem with the activation server check.

Anyway, is anyone else having issues? I cannot use the software at all now as it always gives the activation error.