I have a problem with progTV on my Nvidia Shield TV Pro of 2019.
I have the latest ProgTV app version 2.72.0 and recently the Nvidia did also an update, version 9.0.0 (33.1.0.236)
All my other apps, like disney+, amazone prime video, and lots of other apps, run smooth, only ProgTV.
I encounter the following problems...There is a lag of multple seconds if i give commands to the app, like zapping to another channel, i got sound but not image ore the image freezes, than it stuck and does not respond and suddenly close the ProgTV app.
I rebooted the Nvidia Shield 2 times and as a last resort, i deleted the ProgTV app from the Nvidia Shield and installed everthing back, including the adres for ip tv.
It din't solve the problem.
Am i the only one with this problem and what could be the solution?
Re: App crashes and closes
#2Is it depended from update status? May be ProgTV import some large guide in this time?
Re: App crashes and closes
#3I also have ProgTV app version 2.72.0 on my Samsung S10+ with Android 12 and One UI 4.0.
The app freezes if i change 2 channels and crashes and close the app.
The ProgTV app (2.17.7) i have on a windows 10 laptop, runs flawless.
Is there an app that i can log the crashes for android tv and my phone and send it to you?
Re: App crashes and closes
#41. Options->Debug->Logs=Verbose.
2. Crash.
2. restart ProgTV and Options->Debug->Export logs
2. Crash.
2. restart ProgTV and Options->Debug->Export logs
Re: App crashes and closes
#5A lot of people who have updated their Nvidia Shield seem to be having loads of problems with another app called tivimate. And also with android 12.
I have the latest progTV on my 7.1 android box and don't have a problem.
I have the latest progTV on my 7.1 android box and don't have a problem.
Re: App crashes and closes
#6In any case I need logs. I am not force user to use old Android versions.
Re: App crashes and closes
#7I am update my shield to last firmware and try repeat this problem. No crash for first ~20 switches.