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App crashes and closes

Posted: Sun Jan 30, 2022 3:13 am
by Dendeeze
I have a problem with progTV on my Nvidia Shield TV Pro of 2019.
I have the latest ProgTV app version 2.72.0 and recently the Nvidia did also an update, version 9.0.0 (33.1.0.236)
All my other apps, like disney+, amazone prime video, and lots of other apps, run smooth, only ProgTV.
I encounter the following problems...There is a lag of multple seconds if i give commands to the app, like zapping to another channel, i got sound but not image ore the image freezes, than it stuck and does not respond and suddenly close the ProgTV app.
I rebooted the Nvidia Shield 2 times and as a last resort, i deleted the ProgTV app from the Nvidia Shield and installed everthing back, including the adres for ip tv.
It din't solve the problem.
Am i the only one with this problem and what could be the solution?

Re: App crashes and closes

Posted: Sun Jan 30, 2022 6:25 am
by Prog
Is it depended from update status? May be ProgTV import some large guide in this time?

Re: App crashes and closes

Posted: Sun Jan 30, 2022 10:06 pm
by Dendeeze
Prog wrote:
Sun Jan 30, 2022 6:25 am
Is it depended from update status? May be ProgTV import some large guide in this time?
I also have ProgTV app version 2.72.0 on my Samsung S10+ with Android 12 and One UI 4.0.
The app freezes if i change 2 channels and crashes and close the app.

The ProgTV app (2.17.7) i have on a windows 10 laptop, runs flawless.

Is there an app that i can log the crashes for android tv and my phone and send it to you?

Re: App crashes and closes

Posted: Mon Jan 31, 2022 6:02 am
by Prog
1. Options->Debug->Logs=Verbose.
2. Crash.
2. restart ProgTV and Options->Debug->Export logs

Re: App crashes and closes

Posted: Mon Jan 31, 2022 4:35 pm
by ravo1957
A lot of people who have updated their Nvidia Shield seem to be having loads of problems with another app called tivimate. And also with android 12.
I have the latest progTV on my 7.1 android box and don't have a problem.

Re: App crashes and closes

Posted: Tue Feb 01, 2022 7:51 pm
by Prog
In any case I need logs. I am not force user to use old Android versions.

Re: App crashes and closes

Posted: Thu Feb 03, 2022 10:12 am
by Prog
I am update my shield to last firmware and try repeat this problem. No crash for first ~20 switches.