Problem with Internat Gate

i have a registred version of progdvb! the last version! 6.60.02
and tried to make streaming over internet with internet gate server !
and i have always the same error : bad login
i tried by creat account and check account and always: can not create accounte. bad login. :roll:

did i must add a host or ip or a master server
i opned the ports : 10997 and 10998 from my router

i tried many login and password! without results of success!