trident U6000 capture

#1
Hello,

I've bought trident U6000 capture - USB but it's not working on ProDVB. the file in it says it support Progdvb and My theater.

I have followed the Guide, I have Eutelsat W3A. But signal and L are 0% :(

I am using this Ku-band. Loft 1 : 10750, switch : 0, Loft2 : 10750 is that ok ?

what could be the problem ? please need your help,

Thanks