ProgDVB crashed during setup

#1
Hi there,

I just found ProgDVB when reading reviews and it seems to be THE DVB software out there.

Unfortunately, as soon as I start the installer, the setup crashes immediately when the License Agreement screen shows up (2nd screen of the setup process).

- I am using Win7 Ultimate (x64) german - Including latest updates from Microsoft
- I am using a Terratec T3 DVB tuner (although at this point of the setup - IMHO - the DVB card is most likely not involved yet)
- I tried different versions of ProgDVB (6.51.6x64, 6.51.6x64 (PRO Trial), 6.51.7x64, 5.16.2Std even 4.92.4Std). Always the same issue.

Would somebody be so kind and give me a hint where the problem might occur? Does the setup create any logfiles I could review? Does somebody have had similar issues?

FYI: I am a professional IT expert (maybe not the windows guru in person, but I have a very clear understanding of how things work on computers), so please don't bother with useless hints like "try to start with admin privileges". Of course this was one of my first approaches to get the setup running.

Thanks for all help!

Cheers/awesome
Attachments
ProgDVBCrash.png

Re: ProgDVB crashed during setup

#3
...means, into a folder outside of the "Programme" folder structure.
And try with administrator rights, perhaps.
Also possible, to try to install to somewhere inside of your personal folders, "Eigene Dateien\ProgDVB\" for example.
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Please read here:
On Bug Reports And Other Complaints
and there:
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I don't give support by e-mail or PM.

And I will never assist on PayTV hacking.
PM ME FOR THIS AND YOUR ACCOUNT WILL BE DELETED IMMEDIATELY, WITHOUT ANY WARNING!!!

NEVER EVER DARE TO CONTACT ME FOR PRO VERSION ISSUES!
I am not responsible for that.
Check the 'Activation' section.

Please keep it in English here, or Russian in the Russian section, or German in the German section.

I don't read nor write Klingonian or any other language than English and German.
Addressing me personally in any exotic language will be treated as severe insulting! Be warned!!!


1.)AMD Phenom II x4 940, GA-MA770-UD3, 8 GB DDR2-6400. 7 Pro SP1 x64 + XP Pro SP3 x86
DVB-S2: Cynergy S2 USB HD
2.)P4 3200 i865G (F-S Scenic W600pwr) XP Pro SP3
DVB-S: hauppauge WinTV Nexus-S rev. 2.2, driver TT 2.19h, hardware mode

19.2°,13°,28.x°E,30°W, DiSEqC 1.0


Auf Deutsch:
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Re: ProgDVB crashed during setup

#5
You're right, as this is the first page, that appears after confirming to start the installer.
So there must be some weird conflict source on your system, that has never been reported here before.
And that's why we can't really help you ATM.

Perhaps take a deep look into Windows Event Viewer = "Ereignisanzeige", to try and find some details on that surely system relevant event.
On German XP it's to be found there:
"Systemsteuerung" -> "Verwaltung" -> "Computerverwaltung" -> "~(lokal)" -> "System" -> "Ereignisanzeige"
Check all sub items there.
If far to full to read everything there, clear that protocols, reboot the machine and try ProgDVB setup once again.
This way you should find just a couple of entries, maybe a handful normal ones, that happen on every system start, hopefully plus the relevant one(s), which should also carry some important details.
Right click rules...

If successful on this, please post your findings in full.
My signature:

Please read here:
On Bug Reports And Other Complaints
and there:
BOARD RULES - READ THIS!



I don't give support by e-mail or PM.

And I will never assist on PayTV hacking.
PM ME FOR THIS AND YOUR ACCOUNT WILL BE DELETED IMMEDIATELY, WITHOUT ANY WARNING!!!

NEVER EVER DARE TO CONTACT ME FOR PRO VERSION ISSUES!
I am not responsible for that.
Check the 'Activation' section.

Please keep it in English here, or Russian in the Russian section, or German in the German section.

I don't read nor write Klingonian or any other language than English and German.
Addressing me personally in any exotic language will be treated as severe insulting! Be warned!!!


1.)AMD Phenom II x4 940, GA-MA770-UD3, 8 GB DDR2-6400. 7 Pro SP1 x64 + XP Pro SP3 x86
DVB-S2: Cynergy S2 USB HD
2.)P4 3200 i865G (F-S Scenic W600pwr) XP Pro SP3
DVB-S: hauppauge WinTV Nexus-S rev. 2.2, driver TT 2.19h, hardware mode

19.2°,13°,28.x°E,30°W, DiSEqC 1.0


Auf Deutsch:
DVB-Cube <<< Das deutsche DVB-Forum >>>