newbie help please

#1
Hi Guys
i am new to all of this so please have a little patience.
i have searched the forums but am finding it hard to get the information i need.
i have installed version 5 and when i set the system to scan the sat i want which is astra 28.2e it starts to scan and just picks up the first 5 or 6 itv channels and then stops scanning.
How do i get the software to scan all the available channels offered by this satalite?

Thanks in advance.
Andy

my system is p4 3gb
1gb mem
512mb nvidia 7300 gt
onboard sound
kworld dvbs
sony 40 inch lcd

#2
What scanning routine did you try, manual scanning = 'search transponder' or 'channel search', for a full scan?
If the second one fails, can you scan ther transponders manually?

I can scan your bird from over here, with not problem at all.
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